jilibb Responsible Gaming
At jilibb, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can enjoy our platform responsibly.
Tools That Keep You in Control
jilibb provides practical, easy-to-use features so every Philippines player can set boundaries that match their lifestyle and budget.
Deposit Limits
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. This helps you stay within a budget you are comfortable with and prevents impulsive top-ups during a losing streak. Limits take effect immediately when you lower them, and any increase requires a short cooling-off period before it applies. This feature is available to all registered players on jilibb at no extra cost.
Session Time Reminders
Losing track of time is one of the most common ways recreational gaming can become a problem. Our session timer sends you a notification after a duration you choose — whether that is 30 minutes, one hour, or longer — so you always know how long you have been playing. When the reminder appears, you can choose to continue or log out and take a break. Regular breaks improve decision-making and keep the experience enjoyable rather than draining. Setting a session reminder takes less than a minute inside your account preferences.
Cooling-Off Periods
If you feel you need a short break from the platform, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. The cooling-off period cannot be cancelled once it has started, giving you a firm boundary when you need one most. This is not the same as permanent self-exclusion — your account and balance remain intact and you can return after the period ends. It is a practical reset button for players who want to step back without closing their account entirely.
Self-Exclusion
For players who feel they need a longer or permanent break, self-exclusion is available for periods of six months, one year, or indefinitely. Once self-exclusion is activated, your account is closed and you will not be able to register a new account during the exclusion period. We take this commitment seriously and will not send you any marketing communications while you are excluded. If you choose a fixed-term exclusion, you may request reinstatement after the period has fully elapsed and a mandatory review has been completed. We encourage anyone considering self-exclusion to also reach out to a support organisation for additional guidance.
Activity History
Your full betting and transaction history is available in your account dashboard at any time. Reviewing your activity regularly is one of the most effective ways to stay aware of your spending patterns and identify any changes in your behaviour. You can filter by date range, game type, or transaction category to get a clear picture of how you are using the platform. Transparency about your own activity is a key part of responsible gaming, and we make this data easy to access and understand. If you notice patterns that concern you, our support team is available to help you explore your options.
Support & Referrals
If you or someone you know is struggling with gambling-related harm, our support team can connect you with professional resources available in the Philippines. We work alongside recognised organisations that provide confidential counselling, financial guidance, and crisis support for individuals and families affected by problem gambling. You do not need to be in crisis to reach out — early conversations are often the most effective. Contact our team via the email address in the footer of this page and we will respond promptly and without judgement. Your wellbeing matters more to us than your activity on the platform.
Recognising When Gaming Stops Being Fun
Problem gambling can develop gradually. Knowing the warning signs early makes it much easier to take action before things escalate.
Responsible gaming starts with honest self-awareness. If you find yourself chasing losses — placing more bets in an attempt to recover money you have already lost — this is one of the clearest early warning signs that your relationship with gaming may need attention. Spending more money or time on gambling than you originally planned, or feeling unable to stop even when you want to, are also important signals worth taking seriously. Some players notice that gambling begins to affect their mood, relationships, work performance, or financial stability before they recognise it as a problem. Borrowing money to fund gambling, hiding your activity from family or friends, or feeling anxious and irritable when you are not able to play are all signs that it may be time to seek support. jilibb encourages every player to check in with themselves regularly and to use the tools available on the platform to maintain healthy boundaries. If any of these signs feel familiar, please reach out to our support team or contact a professional organisation — taking that first step is a sign of strength, not weakness.
- Chasing losses repeatedly
- Spending beyond your planned budget
- Feeling unable to stop or take breaks
- Neglecting work, family, or responsibilities
- Borrowing money to fund gaming
- Hiding your activity from loved ones
- Mood swings tied to wins and losses
- Using gambling to escape stress or anxiety
Need Help or Have Questions?
Our support team is here for every jilibb player in the Philippines. Whether you want to set limits, take a break, or simply learn more about your options, we are ready to help.